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Our Mission
Our mission is to contribute to the creation and flourishing of the economically strong and spiritually rich society providing best services in Russia to the corporate and private clients.
We believe, that our business improves quality of life of our compatriots, helps to realize their plans and goals, and secures sustainable future for their children. The key elements of our mission are the following:
— The Client as the key priority;
— Sustainable competitive advantage;
— Harmonize interests of the clients, partners, stakeholders, government and society;
— Rationalize orgstructure within overall development strategy and strengthen corporate culture.
The Security firms Union «Gruppa R» mission is at the same time mission of each of its' unit and employee.
Values
In our Company we value the most:
Respect to the private rights and interests of our employees, to the Clients' requirements, providers', partners' and society's cooperation conditions.
Justice, which means labor compensation in line with the results achieved and equal professional growth conditions.
Honesty in relations and information, needed for our work.
Efficiency as a stable achievement of maximum results in everything that we do.
Courage to resist what we don’t accept and be responsible for the consequences of own decisions.
Care, realized in our aspiration to protect people from anything harmful to their lives, health and business.
Trust to the employees, enabling to delegate authority and responsibility to make decisions and implement them.
Following our values, we support such corporate culture, which is needed to achieve the highest level in all our business aspirations.
Our values are reflected in our success, are obligatory for us and are offered to everybody, with whom we cooperate.
Principles
The way we act based on our values.
Internal relations
Statement:
Wherever we work, we strive for the overall result.
How we understand this:
l We welcome leadership as the ability to take decisions on all levels;
l The needed authority is delegated to every employee, who is supposed to take personal responsibility for the implementation of the tasks set;
l We value team work, where every voice is heard. If this doesn’t happen, we are able to propose process improvement to any executive of the Company, including the President.
l We always communicate openly, expressing our thoughts clearly and precisely, understanding, how important the feedback is in our work.
l The Company always fulfills the obligations taken before employees, and employees comply with the obligations before the Company and each other.
l We all respect personal freedom, human rights, give equal opportunities and don’t accept any type of discrimination.
l The Company creates conditions for the professional growth of its employees. Professional development is directed to the improvement of the quality of work and achievement of the goals set.
l We anticipate initiative and maximum contribution of each of us to the solution of the Company’s tasks.
l Our work is based on the law abidance.
External relations (with Clients, suppliers and society)
Statement:
All our relations with the clients, suppliers and society are based on the partnership and mutual respect.
How we understand this:
l We always fulfill our obligations and expect the same from our partners.
l We are interested in sustainable development of our business and business of our partners.
l We strive for long-term and mutually beneficial cooperation.
l We all are geared to the Clients’ needs, guarantee high quality of services, stability and predictability.
l We value our reputation, strictly following the law and business ethics norms.
Resources exploitation
Statement:
The Company entrusts and provides us the needed resources – we use them rationally to achieve the goals set.
How we understand this:
We welcome solicitous attitude to the Company’s assets.
l We don’t use our status in the Company, assets, information and resources of the Company for personal advantage.
l We are striving to use our work time and the time of our colleagues and partners rationally.
l Information is given to those, who need it for work. Along with this information shouldn’t be transferred to the people, for who it's meant for.
l We value the Company’s reputation as an important asset and constantly strengthen it by our work and behavior.
Health care and labor safety
Statement:
We value person’s life, his/her health above economical results and operating achievements.
How we understand this:
We do everything in order to attain the absence of the industrial injuries.
l Labor safety systems improvement is one of the key priorities of the Company.
l The Company fully realizes the need to develop the services safe both for the employee and the society, and strives to fulfill all officially accepted legal norms and requirements.
Efficiency and profitability
Statement:
The Company will achieve its’ goal to become the most efficient company in Russi in its’ sphere of business, if every employee – from the Company’s President to the average executive – works efficiently.
How we understand this:
l Every employee sets the ambitious goals before him/her and does everything in order to excel them.
l Everybody participates in definition of the own goals and the goals of his/her subordinates.
l Every employee should clearly understand his/her goals and their relation to the goals of his/her unit and the Company’s goals.
l We are always ready for the changes and the new requirements of the external environment (branch).
l We are constantly improving the processes and methods of our work, combat unjustified bureaucracy, increasing productivity and efficiency.
l We are always sequential in the decisions taken and actions.
l We analyze risks, related to our business, and always minimize them.
l We take investment decisions on the basis of the verified data, payback period and income yield calculation.
l We’re always looking for and use the opportunities to optimize the resources applied.
l Our choice of providers and contractors is always based on the alternatives.
l The Company is always increasing the profit and business value, focusing on the services which satisfy our customers’ needs, winning the new markets, improving service quality, applying new business and relationships techniques.
l Solving current tasks, we always estimate their influence on the long-term goals.
Practical applications of the Code
Obligation
This very Code is the Company’s internal white paper obligatory for every employee, including the top executives, to comply with. Every employee is personally responsible for the Code norms adherence within the frames of his/her behavior.
Transparency
The Company encourages its’ employees to openly discuss the Code and positively treats any constructive suggestions to the Code’s improvement. Should the employees have any question, suggestion or comment on the Code or in terms of its’ application, they may address the HR Department. Besides, the employees may address directly the top management on any question they have.
Decision making
Any decision, taken by the Company’s employees, both strategic and daily should comply with the Code. When complex ethical situations arise an employee should ask him/herself:
— Are my actions legal and who they touch upon?
— Does the decision I’m going to take comply with the Code?
— Will I feel myself comfortable, if my colleagues and relatives learn about my decision?
If you doubt if your decision is correct and aren’t sure, what to do, please, ask your immediate supervisor or HR Department for advice.
Getting acquainted
The Code is the open document and is being freely distributed among the shareholders, employees, clients, partners and any other interested party. The Company mentions the Code and secures its’ publication fully or partially.
Monitoring
Please, send your questions, suggestions and problems, related to the adherence or possible violation of this Code in any division of the Company to your immediate supervisor up to the Company’s President. We guarantee that your application won’t be used against you anyhow.
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